Advertising Specifications

Overview

Full terms and conditions available here:

3.3 Cancellation of Services

(a) Standard Campaigns: You may cancel an Order for any Services at any time without charge provided that you give us at least thirty (30) days’ notice prior to the Launch Date for Orders on the Drive Network. If you cancel an Order for Services less than thirty (30) days before the Launch Date, your Order will nonetheless be billed as booked by Us and You will be charged the full Fees for the Order. No credit or other compensation will be issued by Us to You or Your client.

(b) Baseline Campaigns: You may cancel an Order for any Services at any time without charge provided that you give us at least ninety (90) days’ notice prior to the Launch Date for Orders on Drive Network. If you cancel an Order for Services less than ninety (90) days before the Launch Date, your Order will nonetheless be billed as booked by Us and You will be charged the full Fees for the Order. No credit or other compensation will be issued by Us to You or Your client.

(c) Creative Services: If you cancel your Order less than 30 days prior to the Launch Date, we will bill your Order as booked and you will be liable to pay the full amount of Fees owed for your Order. We will, however, issue you with a makegood and/or a credit equivalent to the total Fees paid by you for your cancelled Order. Details of the makegood and/or credit will be documented through a Drive credit note provided by us to you.

All makegoods and credits issued pursuant to clause 3.3(c) above must be used within three (3) months of the issue date (unless agreed otherwise by us in writing) or they will be forfeited by you. You agree to alert us to the redemption of any makegood and/or credit by you at the time of completing a new Order for Services. You further acknowledge that use by you of any makegood and/or credit is subject to the availability of replacement services

Regardless of the period of notice you have provided to us, if you cancel any Order for Creative Services we will charge you for any production costs and charges we have incurred as of the date of the cancellation.

We may cancel an Order or part Order at any time without giving you any reasons for the cancellation. If we exercise this right we will at our option:

(a) refund to you any Fees that you already paid to us;
(b) issue you with a makegood and/or credit; or
(c) reschedule the Launch Date to another date within sixty (60) days of the cancellation date,

and you agree that this is our sole liability to you in relation to that particular Order or part Order.

For the avoidance of doubt, a cancellation of an Order or part Order by either party pursuant to this clause 3.3 will be deemed to be a termination of this Agreement by that party in relation to such Order or part Order.